Backend Engineer AI-driven solutions 

What you’ll do
Join our innovative team to build and scale AI-driven solutions using ChatGPT. In this role, you will have the opportunity to develop an Agentic AI Bot, including creating a knowledge solution to ground its responses. You’ll gain hands-on experience in leveraging ChatGPT’s logical reasoning to autonomously choose the right APIs for responding to user input, while also learning how to scale the AI by utilizing a knowledge graph. This is a unique chance to expand your expertise and be at the forefront of AI innovation.

You will be enhancing our customer experience with a focus on building backend services primarily using REST APIs and GraphQL. We use mainly Java/Kotlin with Kafka, Postgres, Elasticsearch to set up services. We also use Elasticsearch APM for our dashboards, Prometheus/Grafana. We deploy our applications in Kubernetes and Azure, using tools like GitHub Actions, Jenkins, among others.

You will collaborate closely with both backend, frontend engineers and AI engineers within a cross-functional product team. Your primary objective will be to enhance and optimize our first contact resolution within the customer care domain.

You and your skills 

We believe that you…

• Are an experienced backend engineer who’s worked on several products in the past
• Have knowledge of Java/Kotlin, and you feel comfortable working in a Docker/Kubernetes/Cloud setup
• Have solid understanding of Kafka, Postgres or similar
• Have solid understanding of microservices, be able to create/improve software architecture
• Are able to convert business requirement to technical design and concrete tasks
• Know how to quantify problem, e.g. use SLO/SLI to drive improvement
• Knowledge in hosting and monitoring of resilient microservices. Be able to identify bottlenecks and optimize performance, scalability and so on
• Have experience in authentication and authorization solution
• To be effective in this role, you need to take charge as well as be a collaborator. You should have the ability to drive and create commitment.

Location: Stockholm or Göteborg
Length: 2024-10-01 till 2025-06-30
Scope: 100%